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Collis Petri Relais · Legal

Privacy Policy

How Collis Petri Relais handles personal data when you visit this website, write to us or book a stay. In short: no forms, no accounts, no tracking.

Last updated: 14 October 2026

Who we are

The data controller is Villa Scuderi di E. Scuderi, which runs Collis Petri Relais.

What data we use, and why

  • When you visit this website. Like every website, the servers of our hosting provider automatically record technical data such as IP address, browser, pages requested, date and time. We need it to deliver the pages and keep the site secure, and we do not use it to identify you. Legal basis: our legitimate interest in running a safe website.
  • When you write to us or call us. We use your name, your contact details and what you tell us to answer you and, if you wish, to organise your stay, a spa ritual or a gift voucher. Legal basis: the steps you ask us to take before a booking, and the booking itself.
  • When you book a stay. Online bookings go through our booking engine, provided by HotelinCloud. We use your booking details to welcome you and manage your stay, and to meet our legal obligations, such as the guest registration required by Italian law and tax records. Legal basis: the contract and our legal obligations.

This website has no contact forms, no user accounts and no analytics or advertising tools.

What we never do

We do not sell your data, we do not use it for profiling or targeted advertising, and we only send you promotional messages if you have clearly agreed to receive them.

Who can see your data

Only our staff and the providers that help us run the relais and this website (hosting, email and booking engine), each one only as far as needed. Public authorities may receive data when the law requires it.

How long we keep it

  • Messages and requests: for as long as needed to answer you and follow up.
  • Booking and invoicing data: for the periods required by Italian tax and accommodation laws.
  • Technical server logs: for the short period set by our hosting provider.

Links to other websites

This website links to our booking engine, Google Maps, Instagram, Facebook and our Italian website. When you follow those links you leave this website, and their own privacy policies apply.

Your rights

Under the EU General Data Protection Regulation (GDPR, articles 15 to 22) you can ask to see the data we hold about you, to correct or delete it, to limit or object to its use and to receive it in a portable format. Where you gave consent, you can withdraw it at any time. Just write to servizioclienti@collispetrirelais.it.

You also have the right to lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (garanteprivacy.it).

Cookies

How this website uses cookies is explained in our Cookie Policy.

Changes to this policy

We may update this page when something changes. The date at the top always shows the latest version.